Accessibility
1. Our Commitment to Accessibility
LAI.IT is committed to ensuring digital accessibility for people of all abilities. We believe that everyone should have equal access to information and technology, and we continuously work to improve the user experience for all visitors to our website and users of our AI services.
We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA, as referenced by the European Standard EN 301 549, and we are working toward compliance with the European Accessibility Act (EAA) requirements that will apply from June 2025.
2. Accessibility Standards
Our accessibility efforts are guided by the following standards and guidelines:
WCAG 2.1 Level AA: The Web Content Accessibility Guidelines provide recommendations for making web content more accessible to people with disabilities, including visual, auditory, physical, speech, cognitive, language, learning, and neurological disabilities.
EN 301 549: The European standard for accessibility requirements for ICT products and services.
European Accessibility Act (Directive 2019/882): EU directive establishing accessibility requirements for products and services, applicable to our digital services.
3. Accessibility Features
We have implemented the following accessibility features on our website and services:
3.1 Navigation and Structure
Consistent navigation across all pages; clear heading hierarchy for easy content navigation; skip-to-content links to bypass repetitive navigation; descriptive page titles and link text; keyboard-accessible menus and interactive elements; and logical focus order throughout the interface.
3.2 Visual Design
Sufficient color contrast ratios meeting WCAG AA standards; text that can be resized up to 200% without loss of functionality; content that reflows for different screen sizes and zoom levels; no content that relies solely on color to convey information; and reduced motion options respecting user preferences.
3.3 Content Accessibility
Alternative text for meaningful images; captions and transcripts for multimedia content where applicable; clear and simple language; properly labeled form fields with error identification; and descriptive error messages with suggestions for correction.
3.4 Assistive Technology Compatibility
Compatibility with screen readers (NVDA, JAWS, VoiceOver); support for keyboard-only navigation; proper ARIA labels and landmarks; and compatibility with browser accessibility extensions and tools.
4. AI Service Accessibility
We recognize that AI-powered services present unique accessibility considerations. We are committed to:
Accessible Interfaces: Ensuring all AI service interfaces are accessible via keyboard and compatible with assistive technologies.
Output Accessibility: Providing AI-generated outputs in accessible formats that can be consumed by assistive technologies.
Alternative Input Methods: Supporting multiple input methods to accommodate different user needs and abilities.
Clear Communication: Providing clear explanations of AI capabilities and limitations in accessible language.
Bias Awareness: Working to identify and mitigate biases in our AI systems that could disproportionately affect users with disabilities.
5. Known Limitations
While we strive for comprehensive accessibility, we acknowledge the following current limitations:
a) Some older PDF documents may not be fully accessible. We are working to remediate these documents.
b) Certain third-party integrations may have accessibility limitations beyond our direct control.
c) Some complex AI visualizations may require alternative descriptions that we are developing.
6. Feedback and Assistance
We welcome your feedback on the accessibility of our website and services. If you encounter any accessibility barriers or have suggestions for improvement, please let us know. We take all feedback seriously and will work to address issues promptly.
6.1 How to Contact Us
Email: [accessibility@letsaccelerate.it]
Website: letsaccelerate.it/contact
6.2 What to Include
When reporting an accessibility issue, please include: the web address (URL) where you encountered the problem; a description of the issue and what you were trying to do; the assistive technology you were using (if applicable); your contact information so we can follow up; and any suggestions you have for improvement.
6.3 Response Time
We aim to respond to accessibility feedback within 5 business days and to resolve reported issues within a reasonable timeframe depending on the complexity of the problem.
7. Alternative Access
If you are unable to access any content or functionality on our website due to a disability, please contact us. We will work with you to provide the information or service you need through an alternative method that is accessible to you.
8. Continuous Improvement
We are committed to ongoing accessibility improvements through:
Regular Audits: Conducting periodic accessibility audits of our website and services.
Staff Training: Training our team on accessibility best practices and inclusive design.
User Testing: Including people with disabilities in our user testing processes.
Technology Updates: Keeping up with evolving accessibility standards and technologies.
Remediation Plans: Maintaining and executing plans to address known accessibility issues.
9. Enforcement Procedure
If you are not satisfied with our response to your accessibility feedback, you may escalate your complaint to the relevant national enforcement body:
Ministerio de Derechos Sociales y Agenda 2030 — Dirección General de Derechos de las Personas con Discapacidad
10. Technical Specifications
This website is designed to be compatible with the following technologies:
Browsers: Current versions of Chrome, Firefox, Safari, Edge, and their mobile equivalents.
Operating Systems: Windows, macOS, iOS, Android, and Linux.
Assistive Technologies: Screen readers (NVDA, JAWS, VoiceOver, TalkBack), voice recognition software, screen magnification, and switch devices.
11. Assessment Methods
Our accessibility compliance is assessed through:
Self-evaluation using automated testing tools and manual review.
Testing with assistive technologies including screen readers and keyboard navigation.
[Planned: External accessibility audit by certified professionals.]
[Planned: User testing with people who have disabilities.]
12. Contact Information
For accessibility-related inquiries:
LAI.IT - Accessibility
Email: [accessibility@letsaccelerate.it]
Website: letsaccelerate.it